Terms & Conditions
Welcome to RIANTENAILZ — where luxury meets self-expression, one set at a time.
By visiting our website and purchasing from RIANTENAILZ LLC (“we,” “us,” “our”), you agree to the following Terms of Service. Please read them carefully before placing your order.
OVERVIEW
This website is operated by RIANTENAILZ. Throughout the site, the terms “we”, “us” and “our” refer to RIANTENAILZ.
0. PRODUCTS
0.1 All descriptions of the sets on our site are correct at the time of publication. We reserve the right to amend the specification of all products without prior notice in relation to future sales.
0.2 The measurements of the press ons are as accurate as possible, but are nevertheless approximate.
0.3 Finishes are applied to the exterior of our press ons. Due to the nature of the materials used, finishes may vary. All sets are handmade to order, therefore shade/shape/size variation can occur between different orders.
1.PLACING AN ORDER AND HOW THE CONTRACT IS FORMED BETWEEN YOU AND US
1.1 You can purchase our products by proceeding through our secure checkout pages, or via Instagram.
1.2 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.
1.3 Your order constitutes an offer by you to purchase the products in accordance with these Terms. You are responsible for ensuring that the terms of the order and any applicable measurements or specifications you provide are complete, accurate and adequately communicated to us.
1.4 After you place an order, you will receive an email from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 1.5.
1.5 We will confirm our acceptance to you by sending you an email that confirms that the products have been shipped. The contract between us will only be formed when we send you this Confirmation Email.
1.6 If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because of an error in the price on our site, we will inform you of this by email and we will not process your order. If you have already paid for the product(s), we will refund you the full amount as soon as possible.
3. Cancellations
Cancellations are only accepted within 24hrs hours of purchase. After this period, your order enters production and cannot be canceled or modified.
4. Returns & Exchanges
Due to hygiene standards and the custom nature of our press-on nails, we do not accept returns or exchanges.
All sales are final once processed. However, if you experience an issue with your order, please contact support@riantenailz.com within 7 business days of delivery for assistance. Our team will work with you to resolve any issues.
5. Shipping & Delivery
We currently ship to the United States, Canada, UK & Europe.
All packages are insured and include tracking. Once your order has shipped, you will receive a tracking number via email. Processing time: We keep set's on hand and we're a made to order shop. Please allow 3-7 business days for production prior to shipment. If you need express shipping please upgrade during checkout if it's available and add your need by date to the notes section. If you have any questions in regards to shipping please email us at info@riantenailz.com.
Lost or Damaged Packages
If your order is lost, damaged, or stolen in transit, please contact support@riantenailz immediately. We will assist you in filing a claim with the carrier. RIANTENAILZ is not responsible for orders once marked "delivered" by the shipping carrier.
6. International Clients
We currently ship to select countries, including Canada & Europe. Delivery times vary depending on location , customs processing, and carrier delays but typically range between 7-21 business days after dispatch. Once your package leaves our studio, you'll receive a tracking number to monitor your delivery. Customs duties or import taxes (if applicable) are the responsibility of the customer. RIANTENAILZ is not responsible for any delays caused by customs or international carriers or international carriers, but our team is always here to assist if you need help locating your order.
7. Payments
We accept major payment methods offered through shopify payments and other approved processors. All transactions are encrypted and secure. Prices are listed in USD and are subject to change at anytime without notice.
8. Limitation of Liability
RIANTENAILZ shall not be liable for any indirect, incidental, or consequential damages resulting from the use--or inability to use--our products or services.
9. Privacy & Data Protection
At RIANTENAILZ, your privacy matters. Any personal information you share with us — such as your name, address, and payment details — is collected solely to process your order and provide you with the best experience possible.
We never sell or share your data with third parties, and all payments are processed securely through trusted platforms.
10. Contact Information
For any questions about these Terms or your order, please contact us at:
info@riantenailz.com or support@riantenailz.com
Thank you for choosing RIANTENAILZ.
Every set is more than just nails—it’s a statement.